Voting is now open for the finalists of this special award recognising an individual’s service to group travel organisers, presented annually at the Group Leisure & Travel Awards. 

Established in 2008, this award was created to shine a spotlight on travel industry professionals who go the extra mile for their customers. 

Whether you organise a day trip or a long haul holiday, it is often the people you deal with who can make the difference, especially when it comes to groups. As an organiser, you want to be confident that everything is going to run smoothly and that you will receive the help and support needed throughout the whole process.

Vote for your winner

The four finalists for the 2019 Excellence Award have now been revealed and you can now vote for your winner. They are: 

  • Ellie Fulcher, sales manager (groups & affinity), Fred. Olsen Cruise Lines
  • Barry Watson, group sales and customer service supervisor, The Original Tour
  • Nikki Stephenson, group sales executive, just for groups!
  • Melissa Hackney, groups sales and marketing manager, RHS

The Excellence Award finalists

(From left to right): Ellie Fulcher, Barry Watson, Nikki Stephenson & Melissa Hackney are the four finalists in the running for The Excellence Award 2019. 

The individual who receives the most votes is announced as the winner at the annual Group Leisure & Travel Awards ceremony, which takes place in October in Milton Keynes.

Meet the finalists and vote for your winner

Who won last time?

Barbara Flood, group holiday sales adviser for Warner Leisure Hotels was presented with The 2018 Excellence Award at the Group Leisure & Travel Awards ceremony held in Birmingham last October.

Nominated by customers and voted for by readers of Group Leisure & Travel , Barbara received the highest number of votes and was recognised for outstanding service to GTOs.

She previously told us she still looks forward to Monday mornings, even after 12 years in the role and added: “I’m very fortunate to work in a fun and friendly office; I think that comes across to our organisers. Over the years I’ve been lucky enough to meet many of our organisers at exhibitions and events and at our hotels, making friends along the way.”

The Excellence Award winner 2018 Barbara Flood of Warner Leisure Hotels

The Excellence Award winner 2018 Barbara Flood of Warner Leisure Hotels collecting her award during the Group Leisure & Travel Awards ceremony.

For more information about the Group Leisure & Travel Awards, which culminates this year in a ceremony on Wednesday, 9th October, at the Hilton in Milton Keynes, head to or to speak to the GLT team about the Awards telephone 01908 613323 or send an email to